Neighborhood urban green spaces are indispensable elements for residents’ rest and recreation. They are also of paramount importance to enhance quality of life within neighborhoods. However, these urban green spaces did not receive much research interest, particularly in cities of the developing world. Larger city parks seem to have been the focus of studies. The present study is undertaken under the contention that dissatisfaction with a service is the difference between what is expected from that service and what is really experienced out of it. The gap between expectancy and what is experienced in reality would lead to how satisfied residents were with their use of UGS. The results indicate that apart from their feeling of security and safety, all the other dimensions did live up to residents’ expectations. UGS services, landscaping, and accessibility have received a neutral evaluation, something in between satisfaction and dissatisfaction. The study recommends that local authorities should do more to improve UGS so as to attract more users and meet their expectations.
Ledraa, Tahar; Hallawani, Majed; and Al-Qahtani, Awad
"Riyadh Neighborhood Residents’ Use and Satisfaction with Urban Green Spaces,"
Emirates Journal for Engineering Research: Vol. 26
, Article 3.
Available at: https://scholarworks.uaeu.ac.ae/ejer/vol26/iss3/3