Date of Award
Master of Education (MEd)
Prof. Mohammad Abdel-Dayem
Dr. Abdulrahman Salem Al Nuimi
Dr. Ali Said AI Kaabi
The issue of quality has gained attention in recent years and has placed the education system under ongoing reform. This has urged educational institutions to improve the quality of education delivered. Based on the relevant literature, this study identified the main features of Total Quality Management (TQM) as well as the features of an effective learning environment. TQM philosophy and its implementation in education provide the theoretical background for this work. The purpose of this paper was to investigate TQM practices and to examine its impact on the learning environment in secondary schools in
Abu Dhabi Emirate, in UAE. This paper focuses on the links between (TQM) and the effectiveness of the learning environment. In addition, this paper provides a description of total quality in education. Furthermore, the literature shows how it can be successfully implemented through the leadership of schools. This is a mixed method study using a cluster sample survey to collect data from both academic and administrative staff in (34) schools in three educational zones Abu Dhabi, Al Ain and Western Region. The instrument relied on a Likert-scaled questionnaire which included the main elements of effective learning environments as well as all the key components of TQM theory. The data analysis involved descriptive statistics, T-tests while the relationship between TQM and the learning environment were examined through analysis of variance (ANOVA). Ln addition, open-ended question responses were categorized in common themes then they were computed to find out the percentage and the frequency. The participants' responses identified elements necessary for an effective learning environment. The findings indicated a significant application of TQM in Abu Dhabi Emirate with comparative differences in the three educational zones. Furthermore, the data revealed the learning environment is effective, along with the key features that determine this. Consequently this research established a correlation between the two variables, TQM and an effective learning environment.
Saeed Al-Ketbi, Mouza Saif Ghumail, "Total Quality Management and its Impact on Establishing an Effective Learning Environment in Abu-Dhabi High Schools" (2012). Theses. 113.